Shipping policy
Where we ship
We currently ship to the United States, Canada and Australia.
Shipping rates
- Standard Tracked Shipping: $3.00
- Free Tracked Shipping on orders of $35 or more (after discounts)
How long it takes
- Processing: orders are prepared and shipped within 1–3 business days.
- Delivery: usually 7–12 business days after your order ships.
Delivery times are estimates from the carrier and aren't guaranteed, especially around holidays.
Tracking
Every order is tracked. You'll receive an email with your tracking number as soon as your order ships. Tracking can take 2–5 business days to show its first update.
Multiple packages
If you order several pieces, they may arrive in separate packages. Each package has its own tracking number.
Lost or delayed orders
If your order hasn't arrived within 30 days of shipping, email us at hello@fawnandfang.com with your order number and we'll send a replacement or refund you in full.
Address changes
Please double-check your shipping address at checkout. If you need to change it, email us within 12 hours of placing your order. We can't change an address once the order has shipped.
Import taxes
Our prices don't include any import taxes or duties your country may charge on delivery, where these apply.
Questions
Email hello@fawnandfang.com and we'll get back to you within 1–2 business days.